Privacy & Cookies

Last updated: 14/09/2025

1. Introduction

Connected Club (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and safeguard your personal data when you use our website or services.

By using our website, you agree to the terms of this Privacy and Cookies Policy.

2. Information We Collect

We may collect and process the following information about you: Personal Information: such as your name, email address, phone number, and payment details when you provide them voluntarily (e.g., when filling out forms, signing up, or making purchases).

Technical Information: including IP address, browser type, device information, and browsing data. Usage Data: information about how you interact with our website, such as pages visited, time spent, and navigation patterns.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services.
  • Communicate with you, including responding to inquiries.
  • Process transactions securely.
  • Improve and personalise your user experience.
  • Send marketing communications where you have consented.
  • Comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties, including: Service providers and business partners who help us deliver our services. Regulatory bodies or law enforcement when required by law.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Personal data is stored only as long as necessary to fulfil the purposes outlined in this policy.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your data (“the right to be forgotten”).
  • Object to the processing of your data.
  • Withdraw consent to marketing at any time.

To exercise these rights, please contact us at hello@connectedclub.com.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

Types of cookies we use:

  • Strictly necessary cookies: necessary for the website to function.
  • Performance & Analytics cookies: help us understand visitor behaviour and improve the site.

You can manage or disable cookies in your browser settings. Please note that some features may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.

9. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy and Cookies Policy or how we handle your data, please contact us:

Email: hello@connectedclub.com